The day before your delivery date, we package your order in our warehouse and hand it over to our shipping partner. Our frozen meals are shipped using sustainable insulation and cooling elements via insured frozen shipping. Please ensure you are available at the time of delivery to receive your package (you can find the time window in the tracking link). For deliveries within Germany, you can narrow the delivery time window further and select a pre-12-noon delivery for an additional fee.
We generally do not deliver on Mondays, public holidays, or the business day immediately following a public holiday.