You can track your parcel here as soon as it is on its way.
Something is unusual or didn't work with your delivery? Then please contact us and we will get back to you as soon as possible.

Please log in to your Every. Account to see all information about your subscription.
You can find the upcoming delivery dates under the subscription overview under 'Order dates next delivery' and also directly in the navigation under the calendar icon.
Please note here: the date you can set in your account for the subscription is not the actual delivery date, but the order date.

The following applies:

- Order Monday - Delivery Wednesday
- Order Tuesday - Delivery Thursday
- Order Wednesday - delivery Friday
- Order Thursday - delivery Saturday
- Order Friday - delivery Tuesday
- Order Saturday - Delivery Tuesday
- Order Sunday - Delivery Tuesday

We generally require at least one day lead time to pack your order. As soon as your order is processed in our shipping warehouse, you will receive a shipping confirmation email with a link to track your shipment. This way you can track the current status of your shipment at any time.

You can track your parcel as soon as it is on its way here.

Something is unusual or didn't work with your delivery? Please contact us here and we will get back to you as soon as possible.

No, once your delivery is marked as 'Shipped' and displayed under 'Orders', the shipping preparations and processes are in full swing and therefore the delivery can no longer be changed.

You can easily change the delivery date for your next delivery by following the steps below:
Log in to your account.
In the navigation you will find the calendar icon (usually at the top right or in the menu bar). Click on it to see an overview of all upcoming delivery dates.
Alternatively, you can go to the account section and select the 'My subscription' option. There you will find a list of all scheduled delivery dates.
To change the delivery date, select the next active delivery you want to adjust. Click on 'Change order date'.
Now you can select your desired delivery date. Use the calendar to set the desired date. As soon as you have confirmed the new delivery date, the change will be made.
Please note that you can only change the delivery date for the next upcoming delivery. If you have any further questions or concerns, don't hesitate to contact our customer service team. We are here to help you and make sure your deliveries meet your needs.

Before you cancel your subscription, please note that all discounts and benefits will be lost when you cancel your subscription. Make sure you take this into account before confirming the cancellation.

If you decide to cancel your subscription, you must follow these steps:

Log in to your account.

Go to the subscription settings, which can usually be found under 'My subscription'.

Select the 'Status' option to view the details of your subscription.

Follow the instructions under 'Cancel subscription'. This step will guide you through the cancellation process.

Please note that your subscription information will be saved and your customer account will remain in case you change your mind and want to subscribe again later. You can reactivate your subscription at any time.

If you have any further questions or concerns, please do not hesitate to contact our customer service. We're here to help you and make sure you get the best support, whether you want to cancel or reactivate your subscription. Your satisfaction is our top priority.

We've made it our mission to create the food you love. And best of all, we deliver it to your door. All of our meals are balanced, delicious and quickly prepared - helping you to enjoy every day full of energy.

Yes, 100% vegan.

We are convinced that we can have a lasting impact on the food industry with our products and want to motivate you to try out plant-based products. Our bowls and shots show that healthy and enjoyable dishes can be made without animal products - and completely naturally. We are sure that you will not miss anything!

The packaging size of a bowl is 17.5 × 14 × 5 cm. This means that 8 dishes fit into a small compartment (compartment integrated in the refrigerator). If necessary, the dishes can also be stored in the refrigerator for a shorter period (up to 4 days).

Yes, the meals can be stored in the fridge (approx. 3-7 °C) up to 3 days after preparation. We recommend to put the meals in a Tupperware, so the meals keep their taste best and stay fresh.

We try to bring healthy and balanced nutrition to your home with our products. Our dishes all contain a lot of fibre and are therefore very filling, so they can definitely be included in a diet. Basically, however, we are not aiming to launch a diet product on the market, but we want to offer balanced nutrition that makes you feel good.

If you still want to know more about the composition and nutritional values of the individual dishes, you can always click on the individual bowls and get all the information there.

1. "50%+ Vegetables"

The dish consists of at least 50% vegetables, including legumes. However, ingredients such as potatoes, sweet potatoes, herbs, coconut milk, and all ingredients derived from grains are not included.
Source: Every.'s definition

2. "High Fiber Content"

The dish contains at least 6 grams of fiber per 100 grams or at least 3 grams of fiber per 100 kcal.

Source: German Consumer Center

2.1. "Source of Fiber"

The dish contains at least 3 grams of fiber per 100 grams or at least 1.5 grams of fiber per 100 kcal.

Source: German Consumer Center

3. "High Protein"

At least 20 percent of the total energy (calories) of the dish comes from protein.

Source: German Consumer Center

3.1. "Source of Protein"

At least 12 percent of the total energy (calories) of the dish comes from protein.

Source: German Consumer Center

4. "Light"

Less than 400 kcal per dish.

Source: Every.'s definition

Our portion size is usually suitable for one person. But if you are not very hungry, you can also divide the dish into two portions.

Our meals can be stored at -18°C for up to 12 months. You can find the exact best before date on the packaging of each dish.

Two weeks before the product expires, it is taken out of stock. The best-before date is a guideline that describes the date until which we guarantee that the unopened food will retain its specific characteristics, such as smell, taste and nutritional value, if it is stored correctly throughout. So if the cold chain remains unbroken, our dishes are edible for much longer because they are frozen. Please note that frozen food can also spoil, but the process is much slower. So it is possible that you will receive newly produced products with a best-before date of about one year, or some with a shorter best-before date. None of this is a cause for concern. Should the best-before date be exceeded, please contact our customer service team.

Our new mono-material plastic bags are more sustainable, lighter and easier to recycle than the old cardboard folding boxes. They offer better protection during transport and take up less space in your freezer.

Find out more about the benefits of the new packaging, disposal and more on our blog.

If you refuse to accept your order, you will be in default of acceptance and a refund will not be possible in this case. Our dishes are prepared especially for you and a cancellation or refund is therefore not possible.

If you have legitimate reasons to refuse your order, we will review your case.

Please note that these exceptions vary from case to case. We recommend that you accept the items and contact our Customer Care Team with picture documentation.

Please contact our Customer Care Team and give us your order number so that we can act quickly.

It is essential that the courier delivers the parcel to the address you have provided and notifies you of this. If the box has indeed been left with a neighbour or somewhere else without notifying you, we apologise for the inconvenience and will contact the logistics provider to find out what happened.

We will do our best to solve the problem as quickly as possible and get your order to you.

We are very sorry if your order could not be delivered.

If we cannot deliver your order on time due to delivery problems, the freshness of the products cannot be guaranteed. In this case, we unfortunately have to destroy the shipment. If the shipment could not be delivered and it is a problem on our side, we will make a subsequent delivery or refund depending on the reason for non-delivery. In any case, we will contact you as soon as possible to discuss how to proceed.

Please accept our apologies for any inconvenience caused and do not hesitate to contact us with any further questions or concerns.

If something is missing or wrong in your box, we are very sorry. Please contact our Customer Care Team immediately and include a picture of the contents. We will do our best to process the request as quickly as possible.

Unfortunately, it is not always possible to deliver the missing dishes at short notice. However, our Customer Care Team will, if possible, arrange for a subsequent delivery or otherwise find a suitable compensation with you. We will also inform our warehouse about the incident in order to avoid a repetition.

Thank you for your understanding and we will do our best to resolve the matter to your satisfaction.

If you notice that any of the dishes in your order are no longer good or that the packaging is damaged, we are very sorry. Please contact our Customer Care Team immediately and include a picture of the contents. We will do our best to process the request as quickly as possible.

Unfortunately, it is not always possible to deliver the dishes or the entire order at short notice. However, depending on the case, our Customer Care Team will arrange for you to have the order redelivered at a later date if you are interested. We will also inform the warehouse about the incident in order to avoid a repetition.

Thank you for your understanding and we will do our best to resolve the matter to your satisfaction as soon as possible.

First of all, we would like to apologise for any inconvenience caused when your box arrived defrosted.

You can find out whether your products are still edible by using the shake test. If the contents still move loosely through the outer packaging when you shake the box, you can consume the dishes without hesitation and put them in your freezer compartment. If this is not the case and the dishes are defrosted, which can usually be clearly seen from the fact that the sauce is already running off and the contents are stuck in the box, please do not freeze them again. This can affect the taste and nutritional value and we therefore advise against eating completely defrosted products.

If you feel uncomfortable with further consumption, please contact us and we will look into a solution as soon as possible.

However, we would like to point out that we do our best to ensure that the boxes always arrive in perfect condition.